Prints

All prints in my shop are original art prints that I have created digitally using Adobe Creative Suite.  Each print is printed to order to ensure that each print is perfect and of the utmost quality before shipping. Your art will be printed on Epson Premium Luster Heavyweight Paper. Premium Luster Photo Paper delivers maximum ink coverage and the highest color gamut available to reduce banding and produce highly saturated photographic reproductions. This heavyweight paper is 10 millimeters thick so images printed on it have a durable, photographic feel, and the paper remains cockle-free. If you prefer more of a matte look, just contact me. There is an additional charge for fine art paper. I use genuine Epson Hi-Gloss Chrome Pigment Inks, guaranteed to last up to 200 years under glass!

Canvas & Wood Prints

The canvas wrap is printed on a thick and luxurious poly-cotton blend canvas to provide great durability. The canvas is pH neutral and acid free and will not yellow over time. Canvas is stretched over kiln dried pine stretcher bars that ensures that it does not warp or bow. Canvases are available in either .75 or 1.5 inch wide and  come ready to hang (with hardware attached).

Shipping & Handling

My current turnaround time for prints is about one to three business days after you purchase and three to five business days for canvases. Most prints ship next business day. Canvas orders ship within 7 days of approval. If I anticipate that shipping will take longer, I will email you.

Custom orders may take a bit longer but if a proof is needed, I make every endeavor to provide one within 24 - 48 hours for approval. Please check your email for proof so that I can process your order quickly.

Prints are shipped via USPS First Class Mail. Upgrades to Priority or Express Overnight shipping are available... just email me for details and pricing. Tracking is provided for all packages. Canvases ship via USPS Priority or FedEx Ground.

Packaging

8 x 10 and smaller prints are enclosed in an acid-free cellophane sleeve and shipped flat in a rigid envelope.

Prints larger than 8 x 10 will be rolled in a mailing tube.

Note: Large and small prints will both be rolled together in a tube when ordered together.

Shipping

All prints are shipped via USPS First Class mail. Tracking is provided for all packages. If you prefer to have your order shipped via USPS Priority or Priority Express, just let me know.

Canvas art is shipped via FedEx Ground or UPS Ground.

I currently only ship to the U.S. If you are outside of the U.S. please contact me for a shipping quote.

If an item is returned due to an undeliverable address, the buyer is responsible for the costs associated with re-shipping the order.

Susan Newberry Designs is not responsible for USPS delays or lost/stolen items.

Refunds & Exchanges

All sales are final. Each piece is printed to order. Please note that colors vary from monitor to monitor so select your colors carefully. Please note prints come unframed unless a frame is purchased.

If a refund is issued please note that shipping charges are non refundable.